Windows security email login

Cancel Submit. Previous Next. Hello SirJackson, Thanks for your post in Microsoft community. According to issue , select the issue from the list. Support and Recovery Assistant Tool will examine the affected computer with a series of tests and check automatically. Screenshot for the error message. Affected user account email id. Outlook version and subscription. Kindly check Private message.

Thanks and regards, Ankita Vaidya. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Is there any update? I'm sorry, I'm just now seeing the reply. I downloaded the SARA tool but was unable to sign in to my account with it since my login credentials are through a specific university owa portal using a net ID instead of my actual email address.

In reply to SirJackson's post on February 24, Hello SirJackson, Thanks for update. Screenshot for the SARA result. Screenshot about your Outlook error message. Hello SirJackson, We had received your private message and thank you for providing information. Hello SirJackson, Please feel free, if you have any update on this issue. I found by trial and error that the annoying credentials pop-up only happens when I open Outlook if, in the previous use, I shut the application down by using the X box in the upper right corner.

Might be specific to my setup, but give it a try. Emily Shaughnessy. I was able to open Word, so I logged out of the account and back in and had no issues. Word did prompt for MFA, as it should, but it worked fine. I think Outlook is trying to prompt for MFA but because it is using Windows Security prompt instead of the normal one, we don't get that option.

Have you created and tried an app password in the login box? Didn't know that was a thing. I will give that a shot. We had to delete the email profile, and add it back, to force Outlook to recognize that MFA is now part of the required credentials. Ok first this means you still using legacy authentication protocols Second you have a problem in autodiscover U have more than one profile on same machine U can remove cached autodiscover files.

Adam CodeTwo. Get answers from your peers along with millions of IT pros who visit Spiceworks. Hello, We have Office where I work. If you forget your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number. We use your security info only to verify your identity if you're accessing personal information or if we detect a problem with your account.

Note: This article is about security info. If you have lost, forgotten or have other password issues, see Change or reset your Windows password. For tips about receiving and using verification codes, please see Troubleshooting verification code issues. You can change your password, update info, or review recent activity. If you're not already signed in to your Microsoft account, you'll see a prompt.

Manage your security info. On your Security basics account page, you can add, update, or remove security info. Select any of the following to find out how. If you want to add a new email address or phone number, read How to add security info to your Microsoft account.

Make sure the list of phone numbers or email you use to sign in to your account is up to date. Open your Sign-in options to turn off sign-in preferences for any phone number or email you don't use often. You don't need to remove old security info unless there is an account security risk e.

During this time, we cannot accept further changes or additions to security settings or billing info. Your account is still open and active, and you can still use your email, Skype, OneDrive and devices as usual.

Learn more. On the Security basics page, select the Update info button. If you're not already signed in to your Microsoft account, you'll be prompted to sign in. You may be asked to enter a verification code to continue. If you don't have access to your alternate email or phone number, choose I don't have any of these and follow the instructions to replace your security info. You'll see your security info under Security settings. Choose Remove for any you want to remove. You may be asked to add new security info before you can remove the old info.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you. Does your phone block texts from unknown numbers? If so, change your phone settings then choose I don't have a code. We'll send another verification code. Did your email send your verification code to your junk folder? Check your junk email folder for a message from a Microsoft account, and use the code sent to you.

Valid verification codes come from an accountprotection.